Are you into video games? Then you must have played Overwatch. The storyline of this game is based in the future. It is basically a human versus robots game where the robots have attacked humans and now humans have to fight the robots to save humankind. In this game, the user is the hero and has to fight back the robots to save other humans.
Since Overwatch became quite popular in the gaming community, the developers came up with a new version of the game, “Overwatch 2”. It has the same storyline as Overwatch with some extra action, heroes, and weapons. But since its launch, people are reporting an issue that they are not able to unlock the new heroes. If you also play Overwatch 2 and facing the same issue, then this article is for you. In this article, we will tell you how to fix the overwatch 2 characters locked bug with simple and easy solutions. So without any further delay, let’s just jump on to the main topic.
Reason for Overwatch 2 Characters Locked Bug
As we told you, the Overwatch PC game is based in the future. Its updated version “Overwatch 2” was released last year, but since its launch, it is facing backlash due to the number of bugs and issues in the game. The main issue with Overwatch 2 is the Overwatch 2 locked heroes bug.
Are you wondering, why are characters locked in Overwatch 2? Well, there are basically 35 new heroes in Overwatch 2 and in order to unlock each hero, the user has to perform some tasks and win some challenges. But the problem is, people who have already unlocked some heroes in Overwatch 1, they again need to unlock the heroes for Overwatch 2. Some gamers reported the same issue with the re4 remake as well.
This can be very frustrating and time taking for the users, considering the difficulty level of the game. As per the gaming experts, this issue is arising due to the data synchronization issue between Overwatch 1 and Overwatch 2. Even if you already have an account for Overwatch 1 and you use the same credentials to sign up for Overwatch 2, the game would recognize you as a new user instead and this is the main reason for Overwatch 2 characters locked bug. Well, now that you know the reason for this issue, let’s see how to fix this issue. In the next section, we will tell you fixes for Overwatch 2 heroes locked for old players.
How to Fix Overwatch 2 Heroes Locked Bug?
Now that you know why are my characters locked in Overwatch 2, here we will tell you how to resolve the issue of Overwatch 2 characters locked for old players. Here you will get multiple solutions and you can try all the solutions one by one until the issue of OW2 characters locked bug or OW2 heroes locked bug is fixed. Follow the steps given below:
1. Log in to the Game Again
Are you frustrated with the Overwatch 2 heroes locked bug? Do you want to try out the Overwatch 2 new characters? For this, the first and easiest solution is to log out of the game and do the login process again. For this, first of all, you need to log out of the game, both Overwatch 1 and Overwatch 2. After this, using the same credentials, log in to Overwatch 2 and see if you are getting access to the new Overwatch hero or not. If the issue of the Overwatch characters locked bug is still not solved, then you can go with the next fix.
2. Wait for the Server to Get Fixed
As we told you, the main reason for Overwatch 2 heroes locked bug is the non-synchronization, so if the problem is still persistent, then you can wait for the servers to get fixed so that you can use the best Overwatch 2 characters without unlocking them again and again. Moreover, you can also contact the customer care people at Overwatch and ask them about the server, why are my characters locked in Overwatch 2 and how long would it take to fix this issue. This can help you fix the issue of overwatch 2 characters locked bug.
3. Restart the Game
What do you do when your phone or PC starts lagging or hanging? You just reboot it right? Well, you can try the same to fix the issue of the Overwatch characters locked bug. For this, you just need to force-stop the current game, open the game again, and then log in using your username and password. This would probably fix Overwatch 2 heroes locked bug.
4. Reset Your PC, Modem, or Console
The issue of Overwatch characters locked might also arise if your internet connection is not strong enough. To fix this issue, make sure that your internet is working properly and has a good speed. Along with this, also check the settings of your PC, modem, and console to know that you have provided all the permissions to allow Overwatch to operate properly. Also, make sure that all the wires are connected properly. This might help you fix the Overwatch 2 characters locked bug.
5. Merge Your Accounts Using the Console
Are you still facing Overwatch 2 characters locked bug? Well, if you are not able to use overwatch 2 new characters then it might be possible that you have created separate accounts for overwatch 1 and overwatch 2 and that is why you are not able to use a new overwatch hero. For this, first of all, check if you are using the same or different accounts.
If the username and password are different for Overwatch 1 and Overwatch 2, it means you are using 2 different accounts to play this game. But you do not need to worry. You can fix this issue by merging both your Overwatch 1 and Overwatch 2 accounts using your gaming console.
FAQs: Frequently Asked Questions
Q1. Why are my characters locked in Overwatch 2?
The main reason for this issue is data synchronization. The data of Overwatch 1 and Overwatch have not been synchronized yet due to server issues. This is why, even when you use Overwatch 1 username and password to sign up or log in to Overwatch 2, it still considers your account as a new one so you have to unlock all the heroes one by one again, no matter even if you already unlocked them once in Overwatch 1.
Q2. Can I merge my Overwatch 1 and Overwatch 2 accounts?
Have you created 2 different accounts for Overwatch 1 and Overwatch 2? Well, now you can merge both these accounts. It would not lead to any data loss and you will have the heroes unlocked for whom you performed tasks and challenges. You can merge your accounts using your gaming console or PC settings.
Q3. What is the main storyline of Overwatch 2?
Overwatch 2 is a game based in the future. In this game, the robots have attacked the planet Earth and are trying to harm humans. The players have to act like heroes and save humans. The game has 35 Overwatch 2 new characters with their own different powers and qualities and the users can become any of these heroes by performing the challenges and tasks to unlock the particular new Overwatch hero. The storyline is similar to Elden Ring Builds.
All in all, Overwatch 1 and Overall 2 are popular games among the gaming community. However, the issue of the Overwatch 2 characters locked bug has left the users frustrated. But now you do not need to worry, because now you know how to fix the issue of overwatch 2 heroes locked. Using these hacks, you can unlock new characters and win the game.